Please note that with the uncertainty of the post office these prices and delivery times may change.

Shipping charges within the U.S. are as follows:

Sorry, but we do not ship overseas.

Delivery

Please allow 1-3 weeks for delivery. Most delivery takes 3 days via USPS Priority Mail from processing completion but not guaranteed. There are instances where first class mail is utilized and it is for this reason that we cannot guarantee the shipping time.

Please note that as of February 2012 the Post Office has informed the public of delays in mail and shipping. Until we have a clear idea of these delays, ITBS cannot guarantee prompt delivery. We will remove this message when we have a more accurate track record.

Processing

Our processing time is determined by manufacturing time and preparatory time. Some items our made by us right here on our premises while others are through a supplier.

ITBS Supports AMERICAN Manufacturing

Naturally There is designed and made in the USA by an American citizen born in America...AMERICAN MADE!

T-shirt and tank top designs are AMERICAN MADE and are printed right here in the USA. The t-shirt and tank top that the design is printed on may be made overseas but we are seeking American makers for future purchases.

Magnets, Mousepads and postcards designed and printed are AMERICAN MADE

Sarongs are made in Bali.

Many of our beach towels are made in BRAZIL and some in China but we are trying to find American manufacturers as well as looking into making our own. If you know of beach towels that are made in the United States please email us at custserv@inthebuffstuff.com and let us know.

All other items are designed and printed in the USA!

Returns

ITBS stands behind the quality of our merchandise.   Please inspect your order carefully.   If you have any damages or a quantity discrepancy please let us know within 5 business days of receipt.   We will authorize returns up to 30 days from the receipt of your order.   You must have a return authorization issued by ITBS. ITBS will replace any damaged item that is returned within the 30 day period.   Returns for overstock, in store damages, or garments that have been worn will not be accepted.   Closeout, clearance or sale merchandise will not be subject to return.   We do not issue any cash refunds.  

In some cases, depending on the policy of a particular manufacturer, return is subject to a restocking fee of 15- 25%. If our vendor charges the restocking fee, we will have to pass it through.  

Non-Returnable Products

If a product is described as "non-returnable" on the specific product description page, it is not allowed to be returned and all sales are final. However, "non-returnable" products are not limited to those clearly described as "non-returnable" on the specific product description page. The following are other factors to consider.

Lingerie, swim suits, underwear, and nightgowns

By law, there are restrictions on the return of some intimate garments.   No return is allowed for lingerie, swim suits, underwear, nightgowns, or any other similar products like "Naturally There" due to hygiene concern. Such items could not be resold.

If you should ever have a complaint about any of our products we would like to know.  We strive to improve our products and selections  therefore we appreciate any feedback.

Privacy

We strive to protect your privacy therefore we would never release your personal information to a 3rd party.  Payments are taken through paypal and relayed to us. At no time is your credit card information given to us. If an order is being shipped to you it is recommended that you provide us with your telephone number. There are instances where PayPal requires a signature upon shipment and we abide by their request in an effort to prevent fraud.

Price Errors

ITBS strives to make your shopping experience a pleasant one.  In the event that a price is listed incorrectly you will be contacted about the difference, at which time you may choose to purchase the item at the actual cost or cancel the item.  

Please note that computers and monitors may not alway reflect actual colors and therefore colors on screen cannot be guaranteed.